Our 30-day complementary technical support is available to registered individual users of the Norpath Elements Studio and Norpath Elements Designer. Technical support is for installation issues and is intended to help you get up and running as quickly as possible. The complementary support period begins on your purchase date and ends 30 days later. Our complementary technical support is available via this online form only. Please include your serial number on all support requests.

For mentoring and design assistance, please visit our Professional Services page. For bug and product enhancements, please submit your request using our Product Feedback Forms.

As a suggested starting point we recommend:

1. First review the online product help and the user manual (.PDF file). The user manual contains detailed information on the program.
2. Review the readme file (.txt) that was installed with the program. These files contain up-to-date product information.
3. Check out the Knowledge Base. Here you will find FAQ's, up-to-date tips, how-to's, and detailed technical notes.
4. Do you have the most recent version for your product? Check the Software Updates section for the most recent version for your product.